Web forms help your site actually achieve something. Sure you may have a snazzy site with cool features and a nice design, but you could be limiting your leads if the only way they can get more information is by calling you. Forms can help by saving you time on quotes or answering basic questions so you can get to the more important things for your business.
Web forms are so versatile. You can use forms for:
"I never learn anything talking. I only learn things when I ask questions."